Store Policy

Customer Care

At Sobrietees, we are dedicated to providing exceptional customer care and support to our valued customers. Our mission is not just to sell t-shirts but also to create a community of support, understanding, and encouragement for those embracing a sober lifestyle. We believe in treating each customer with respect, compassion, and integrity, ensuring that every interaction with us leaves a positive and lasting impression.

Customer-Centric Approach

Our customers are at the heart of everything we do. We listen to your feedback, understand your needs, and strive to exceed your expectations. We are committed to offering personalized service that makes you feel valued and appreciated throughout your shopping journey.

Prompt and Friendly Assistance

We are here to help you every step of the way. Whether you have questions about our products, need assistance with sizing, or have inquiries about your order, our knowledgeable and friendly customer support team is just a message or call away. We aim to respond to all inquiries promptly and provide solutions that best suit your needs.

Transparency and Communication

We believe in clear and transparent communication. From order updates to shipping notifications, we keep you informed at every stage of your purchase. If there are any unexpected delays or issues with your order, we will notify you promptly and work diligently to resolve them to your satisfaction.

Quality Assurance

We take great pride in the quality of our t-shirts and designs. If, for any reason, you are not satisfied with the product you receive, we offer a hassle-free return and exchange policy. Your happiness with our products is paramount, and we want you to love what you wear.

Secure Shopping

Protecting your personal information and ensuring a secure shopping experience is of utmost importance to us. We use industry-standard security measures to safeguard your data and guarantee a worry-free online shopping experience.

Continuous Improvement

We continuously strive to enhance our customer care policies and practices. Your feedback is invaluable to us, and we use it to identify areas for improvement and make necessary adjustments to serve you better.

Thank you for choosing Sobrietees. Our commitment to exceptional customer care is unwavering, and we look forward to being a part of your journey towards a life of sobriety and empowerment. If you have any questions or need assistance, please don't hesitate to reach out. We are here to support you every step of the way.